Appliance repair management template for small teams: manage repair orders, customer approvals, engineers, work evidence and recorded payments in ToolJet.

Fixbench opens with repair stages with estimate, parts and completion readiness. From fault report to working again. Manage diagnostics, quoted repairs and service evidence. The connected workspace keeps the customer or client context, approved scope, booking, delivery evidence, recorded balances and activity history together.
Built for Owners, coordinators and engineers at small field services businesses.
Appliance repair management template for small teams: manage repair orders, customer approvals, engineers, work evidence and recorded payments in ToolJet.
Repair orders grouped by work stage. Open an active record directly from the queue.
Create and search repair orders, linked to a customer and a engineer.
Review the brief, estimate, customer approval, booking, work checks, payment records and history.
Maintain appliance model, serial, fault description and warranty notes in the customer directory.
Maintain engineers, their contact details, capabilities and daily available hours.
Repair orders grouped by work stage. The dashboard uses current records, with a native queue that opens the selected repair order.
Build an itemized estimate for services such as Diagnostic callout, Washer repair labour, Refrigerator service. Record the customer's approval reference against the current priced scope before scheduling.
Assign a engineer, date, start time and duration. Booking guards check overlapping work and daily capacity within the loaded records.
Record model, serial and fault; Complete repair and parts record; Verify operation and handover. Required work needs evidence before handover; follow-up work returns a ready ticket to active work.
Record manual receipts and refunds with references, inspect the remaining balance, and retain an activity history. These records do not charge a card or connect to a bank.
The pilot uses 3 tables with fictional records. No external database is needed to explore the source app.
| Table | Sample data | What it stores |
|---|---|---|
| Customers | 8 sample records | Fictional customer context, contacts and instructions. |
| Engineers | 3 sample records | Named teams or staff with capabilities and daily booking capacity. |
| Repair orders | 8 sample records | Fictional operational records with work checks, cost lines, decisions and activity history. |
Record replacement-part references and operation checks before closing the repair. This English-language pilot uses pre-tax USD amounts, one current booking per record, manual approval evidence and manual payment records. It does not include email or SMS, payment processing, recurring billing, file storage, inventory reservations or enforced approval roles. Views load at most 1,000 rows per table; larger datasets require server-side pagination.
This design is a starting point. Describe the look you want, add your logo and brand colors, or ask for new features in a prompt. Use the starter prompt to build your own version in the ToolJet AI builder, or use a suggested prompt to modify an app you already have. Review and test the result.
Suggested prompts describe changes you can request. Additional features and translations still need to be built and tested.
Choose ToolJet Cloud, or download the application package to import into your self-hosted instance. Unzip the download, import its application JSON, then follow its README to load the fictional sample data.
Explore the sample records in ToolJet Database, then add your records and configure the workflow for your team.
Describe your preferred design, branding, and new features in the AI builder. Test your workflow, then share your app with the people who need it.