Case and application processing
Intake, review, information requests and decisions with statutory deadlines tracked and every step recorded.
Government and public sector
Case and workflow tools built by AI, on infrastructure you control
Permit applications, grant reviews, inspection scheduling and internal requests still move through email and shared drives. Describe the tool and ToolJet builds it on your systems, inside your own data centre or sovereign cloud, with an open-source core your security team can inspect with platform audit logs and decision records your apps store.
- Case and application processing
- Grant and permit workflows
- Inspection and field scheduling
Permit applicationsBuilding permits · intakeSSOAudit onProduction
Applications open1,20894 past statutory deadline
Decided this month642median 21 days
Awaiting inspection7712 unassigned
| Application | Type | Officer | Status |
|---|---|---|---|
| BP-2026-04471 | Residential extension | S. Ito | Approved |
| BP-2026-04488 | Commercial change of use | L. Novak | Consultation |
| BP-2026-04502 | New build · 12 units | M. Diaz | Awaiting inspection |
| BP-2026-04519 | Demolition | K. Adeyemi | Escalated |
Flag applications within 5 days of the statutory deadline and assign an inspector from the available pool
Deadline rule and inspector assignment query added · awaiting your review
41,000+stars on the open-source core
SOC 2 Type IIISO 27001 and GDPR · Visit the trust centre
Your infrastructureCloud, VPC, on-premise or air-gapped
100+ connectorsplus any REST or gRPC endpoint
No engineering ticket needed
Describe the tool you need. ToolJet builds it.
Type what you want in plain language. ToolJet generates the pages, queries and logic as a working app. Connect your data, set who can see what, and review the generated logic before publishing. Edit the app on the canvas afterwards.
- Working app, not a mockup
- Review access rules before publishing
- Free to start, per-builder pricing
Built on the systems public sector teams already run
PostgreSQL
Oracle
Microsoft 365
SharePoint
SAP HANA
REST API
Google Sheets
Gmail
Have developers? They can build the same apps from
through the ToolJet plugin
What public sector teams build with ToolJet
Grant and permit workflows
Scoring, panel review, sign-off thresholds and a decision record that stands up to scrutiny.
Inspection and field scheduling
Assignment from an available pool, mobile checklists, photos and outcomes written back to the case.
Information request handling
Requests with legal deadlines, redaction status, approvals and response tracking.
Internal service portals
IT, facilities, HR and procurement requests with approvals and SLAs, replacing email chains.
Performance and transparency reporting
Dashboards from your case systems with the breakdowns leadership, auditors and the public expect.
How public bodies roll it out
- 01
Deploy on your terms
Self-host in your data centre or sovereign cloud. Fully offline operation requires the Self-hosted Enterprise air-gapped add-on. The Community Edition is open source and inspectable.
- 02
Connect identity and records
LDAP, SAML or OIDC against your directory; case, finance and document systems connect once with scoped credentials.
- 03
Encode the process, not just the form
Describe the workflow, configure stages, deadlines and decision records, then test permissions and approval rules before release.
- 04
Review, then release
Security and information governance review permissions and queries in staging. Release an approved app version; plan recovery for database changes and external actions separately.
Sovereignty by design
Your data, your infrastructure, your audit trail
Choose self-hosted deployment and configure identity, app access and decision records for your requirements. Team includes SSO and platform audit logs; Enterprise adds SCIM. Review security reports with your information governance team and validate the application controls separately.
Data sovereignty
Run in your data centre or sovereign cloud region. Internal AI inference requires the Self-hosted Enterprise AI gateway add-on and a supported local model. Review integrations for external transfers.
Your directory, your identity
LDAP, SAML and OIDC on Team and above; SCIM provisioning and deprovisioning on Enterprise.
Least privilege, enforced
Configure separate officer, reviewer and administrator access. Enforce external record restrictions server-side in queries, database policies or APIs, and test each role.
Inspectable and auditable
Review the open-source core and platform audit events. Confirm retention and export requirements, and configure decision records in your own systems.
Security and governance features vary by plan. Workflows and Agent Builder are available on Self-hosted only; BYOK is available on Enterprise plans for both Cloud and Self-hosted. Compare plan availability.
See the full control model Visit the trust centre Review the source
Two ways to get there
Build it yourself, or bring our engineers in
Self-serve
Your team, your pace
Start free. Describe the tool, refine it on the canvas, and ship it under your own access rules. Start with one app, then test it with your team before rolling it out.
Start free
Professional services
Forward-deployed engineers, embedded with your team
When the timeline is fixed or the process is tangled, our engineers build alongside you: scoped delivery, production-ready apps, and knowledge transfer so your team owns the result.
Talk about a projectFrequently asked questions
Can ToolJet run without any connection to the internet?
Yes, with the Self-hosted Enterprise air-gapped add-on, including offline licensing. ToolJet can run on Kubernetes, Helm, OpenShift or Docker. Keep required data sources, identity services and other dependencies inside the isolated network. Updates are applied on your schedule from packages you control. If AI is enabled, offline inference requires a customer-hosted gateway and a supported local model endpoint.
Can our security team inspect the software?
Yes. The ToolJet Community Edition is open source under AGPL-3.0 and developed in public on GitHub. Enterprise features are documented, and security reports and policies are available through the trust centre.
Does it work with our directory and existing systems?
LDAP, SAML and OIDC are supported on Team and above, with SCIM on Enterprise. Connect databases and services through native connectors or REST, gRPC and GraphQL APIs; validate your specific case and finance systems during evaluation.
How are decisions recorded?
Configure the app to store decisions, rationale, actors and timestamps in your database. Team includes separate platform audit logs; confirm their event coverage, retention and export options for your deployment.
How does procurement work?
Discuss procurement directly with ToolJet or review the AWS and Azure marketplace options. Pricing is per builder, not per user. Every plan includes an end-user allowance and Enterprise includes unlimited end users, so rolling a tool out widely does not add a seat for every viewer. The pricing page lists the allowance on each plan.
Modernise the process without moving the data
Walk through deployment, identity and audit with an engineer. Bring your information governance lead.
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